Contact Upstep


Customer Service:

  • (800) 945-4770 Toll-Free; USA Customers

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Mailing Address:
Upstep Custom Orthotics
315 W 36th St.
New York City, New York 10018
United States
Other info:
Customer Service Hours:
Sunday - Thursday: 10am - 11pm (EST)
Friday: 10am - 6pm (EST)
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About Upstep

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Top 5 Likes about Upstep

Great website high quality product very good customer service

Top 5 Dislikes about Upstep

Junk and bad customer service


Upstep is a company manufacturing custom orthotics and insoles. It has more than 17 years of experience and uses research-based medicine to carve the approach in product design. Upstep has professional clinicians with vast experience in the treatment of foot problems, and every product is designed by an in-house podiatrist. The company has two product lines: Upstep Comfort and Upstep Sport. Upstep Comfort features custom designed insoles for flats, sneakers, low heel boots, high heels, sandals, loafers. Upstep Sports Department offers insoles and orthotics for fitness walking, cycling, athletics, golf, soccer, basketball, running and jogging. Currently, Upstep doesn’t ship orders outside the USA.

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